Our privacy policy
This policy explains what personal information we collect about you, how we may use or disclose your personal information, and the steps we take to ensure that your personal information is kept secure. In this policy, “personal information” is any information or opinion, in any form, which identifies an individual or from which an individual’s identity is apparent or can be reasonably ascertained. By using this website and giving your information to us, you indicate your consent to us, and any other organisations, third party suppliers and agents we engage or employ from time to time, to collect and use your personal information in accordance with the terms set out in this policy.
What information do we collect?
We only collect personal information that is necessary for us to conduct our business, to develop and promote our services and to assist us with complying with our own legal and regulatory obligations. In order to conduct our business and to provide you with services, we may collect personal information about you from our registration forms, website, telephone conversations, e-mails, social media interactions and other written and verbal communications.
The kinds of personal information we collect and hold will depend upon the personal information you choose to disclose to us. We may, for example, keep a record of your name, date of birth, medical conditions that you disclose to us, occupation, address, telephone numbers, e-mail address, social media addresses, banking details and interests.
How will we use your information?
All personal information that we obtain about you will be recorded, used and protected by us in accordance with current privacy legislation and this privacy policy. We will primarily use personal information to conduct our business and provide our services to you, to communicate with you, for record keeping purposes, to improve the quality of our services, for market research, and to track activity in our studios and on our website.
Disclosure of your information
In order to conduct our business and to provide our services to you, we have appointed organisations or may appoint other organisations to carry out activities on our behalf. These may include, for example, delivery organisations, third party suppliers and agents. These third parties may have access to information needed to perform their function but cannot use that information for other purposes.
Security of information
We take the security of your personal information seriously. We take reasonable steps to ensure that your personal information is treated confidentially, kept secure and protected against unauthorised use and is maintained only for the purpose for which it is intended.
Please be aware that the internet is not a secure environment. If you use the internet to send us any information, including your email address, it is sent at your own risk.
Updating and correcting information
We take reasonable steps to correct the information we hold if the information is not accurate, up-to-date and complete. You may correct your personal information by e-mailing us at We encourage you to update your personal information promptly if it changes.
Your rights to access your personal information
You have the right to access your personal information held by us, subject to some exceptions under current privacy legislation.
Please note our website contains links to other websites which are provided for your convenience. We are not responsible for the privacy practices and security of any other websites. We recommend that you check the privacy policies and procedures of other websites that you visit.
How to contact us
If you would like any further information, have any comments about our privacy policy or any other aspect of our website or service or if you have any comment, complaint or question on any privacy issue, please e-mail us at
Changes to this privacy policy
We may change our privacy policy. Accordingly we recommend that you check this page from time to time on our website in order to review our current policy.